Please give the email address linked to your account (if applicable)
If you haven't got a membership number but you've paid for one, you can also provide your transaction reference number, which can be found in your payment confirmation email and looks like 1234567-7654321.
Please select the relevant sign up category noted on your account
We only request your phone number as a security measure to locate your account. We are unable to offer any help over the phone
If you do not wish to share this please select 'I'd rather not say'
We'll need this to send your new card to, and will delete this information once we processed your request
You'll need to provide work ID for this change when submitting your ticket
You'll need to attach proof of your service pension or certificate of service before submitting your ticket
Please attach a screenshot of the error message to your request if you are able to
Please go to your App Store/Play Store, search for Blue Light Card and share the 'Version' number that you can see. If an update is required, please action the update first
Please enter any further details relating to your request and provide relevant attachments below. A member of the team will follow up with you soon.